Visit our homepage PrintDeluxe and follow the instructions. The system guides you step by step.
Yes of course. Our orders are customized, therefore it is the customer who sends us the image he wants.
Yes of course. Create your collage and order later.
You will see all available options on the order form. There are many possible combinations. And if you need some other different size, please contact us.
You can pay by Paypal, Credit / Debit Card or by transfer. All forms of payment are completely safe.
This is not possible because in a customized order with your image, we have to have it charged before being able to print it.
Here you can find a video which expains the installation step by step. It´s very easy.
The ones you want. They are customized pictures with the image you send us.
Yes of course. Today any image taken with a digital camera (mobile, tablets or camera) is perfectly valid.
Do not worry. We will always check the quality of your image before placing your order. If there is any problem, we will inform you so that you can take the decision you want.
When ordering indicate in the "Additional Comments" field that you want it in black and white and we will do it.
You can upload up to 100 mb into our system. If your image is superior, upload it to Dropbox, Wetransfer, etc. and indicate us the cloud link in your order.
We ship by courier (DHL or Express Mail)
Free Shipping for Europe
United Kingdom, Ireland, Spain, Portugal, Germany, Belgium, France, and Netherlands. And little by little we will be adding more countries in Europe.
Between 3-5 days since your order has been confirmed.
Always check the status of your order to see if it has been sent, or if a problem has occurred with your request. You will always have up-to-date information on your order. If you don't find anything new, please write to us through the panel of your order.
Check your SPAM Inbox and check if you have correctly identified your email. If you didn´t receive any email, the reason can be that you indicated incorrectly your email. Use our order search to get to your order. There you will find all the information, current status of the order, tracking of the transport agency and if you need you can write to us directly and you will be attended by our partners.
Two things can occure. If you have paid by transfer it takes up to 48 hours in reflecting your payment and therefore to activate your order. And if you have paid your order by Paypal or card, which is immediately, but it still appears as UNPAID, check if your paid order corresponds to the ID of your order. Perhaps you are looking at an old one which you have payed before
Do not worry, everything has a solution. Visit the complaints section and follow the instructions of the system. You will be asked to take 2-3 pictures of the damage and a brief explanation of what has happened. We will review the damage and will ALWAYS offer you an answer/solution.
Visit the complaints section and follow the instructions of the system. We will ask for urgent information to Postoffice.
We are human and occasionally (we try this to be less possible occasions) we make mistakes. Visit the complaints section and follow the instructions of the system. Do not worry, we will fix it.
We have an automatic advanced help system. Click on the following button and follow the steps it gives you. It solves 90% of the doubts you receive and if you do not get it, it provides you with a contact form so that our staff can directly solve your query within 48/72h.
