Visit our homepage PrintDeluxe and follow the instructions. The system guides you step by step.
Yes of course. Our orders are customized, therefore it is the customer who sends us the image he wants.
Yes of course. Create your collage and order later.
You will see all available options on the order form. There are many possible combinations. And if you need some other different size, please contact us.
You can pay by Paypal, Credit / Debit Card or by transfer. All forms of payment are completely safe.
This is not possible because in a customized order with your image, we have to have it charged before being able to print it.
Here you can find a video which expains the installation step by step. Itīs very easy.
The ones you want. They are customized pictures with the image you send us.
Yes of course. Today any image taken with a digital camera (mobile, tablets or camera) is perfectly valid.
Do not worry. We will always check the quality of your image before placing your order. If there is any problem, we will inform you so that you can take the decision you want.
When ordering indicate in the "Additional Comments" field that you want it in black and white and we will do it.
You can upload up to 100 mb into our system. If your image is superior, upload it to Dropbox, Wetransfer, etc. and indicate us the cloud link in your order.
We ship by courier (DHL or Express Mail)
Free Shipping for Europe
United Kingdom, Ireland, Spain, Portugal, Germany, Belgium, France, and Netherlands. And little by little we will be adding more countries in Europe.
Between 3-5 days since your order has been confirmed.
Always check the status of your order to see if it has been sent, or if a problem has occurred with your request. You will always have up-to-date information on your order. If there does not appear anything new, please do not hesitate to contact us.
Check your SPAM Inbox and check if you have correctly identified your email. If you didnīt receive any email, the reason can be that you indicated incorrectly your email. Contact us to help you.
Two things can occure. If you have paid by transfer it takes up to 48 hours in reflecting your payment and therefore to activate your order. And if you have paid your order by Paypal or card, which is immediately, but it still appears as UNPAID, check if your paid order corresponds to the ID of your order. Perhaps you are looking at an old one which you have payed before
Do not worry, everything has a solution. Visit the complaints section and follow the instructions of the system. You will be asked to take 2-3 pictures of the damage and a brief explanation of what has happened. We will review the damage and will ALWAYS offer you an answer/solution.
Visit the complaints section and follow the instructions of the system. We will ask for urgent information to Postoffice.
We are human and occasionally (we try this to be less possible occasions) we make mistakes. Visit the complaints section and follow the instructions of the system. Do not worry, we will fix it.
Before writing, please read all the frequently asked questions and answers, check the information on our website, etc. If your inquiry is regarding an order already placed, WRITE us from your own order panel. If you have any general questions, please contact us using the form below.
We will have a phone service very soon. We are finalizing the details. For the time contact by email in the form available for this purpose.